The Gold Coast Innovation Hub’s executive in residence and former Director of Strategy and Innovation at Optus, Samantha Kennedy, is now spearheading Pivotel Group’s operations in the newly created role of Head of Australia, New Zealand and Asia Pacific business.
Ms Kennedy brings 26 years’ senior industry experience to the leading remote communications provider, with a focused approach on generating growth and transformation for customer experience, disruptive digital technologies and strategic partnerships.
“Samantha’s appointment is a real coup for Pivotel and our industry,” Pivotel CEO Peter Bolger said.
“Her experience, connections, intimate understanding of the telco industry with both its complexities and opportunities, and her proficiency in campaigning for customer centred transformation, will be a driving force in Pivotel’s next growth phase across the APAC region.
“In her new role, Samantha will be responsible for developing new growth strategies to leverage Pivotel’s product innovation. One area I’m particularly excited about developing further, with Samantha’s influence, is strengthening our local, state and federal government relationships.”
Ms Kennedy said it was a logical progression for her to join the business in its current phase of growth.
“It is a very exciting time to join the Pivotel team who are in a unique position for several reasons,” she said.
“Pivotel is a clear market leader in remote communications, with all customer facing operations locally based here in Australia and New Zealand.
“We are also the only Australian mobile telecommunications operator with direct connection to the world’s four major mobile satellite networks, not to mention we also have our own network of ground infrastructure based here in Australia.
“I have been observing the company’s recent telco acquisitions in New Zealand and the United States and believe the organisation is successfully positioned for accelerated growth.”
“Together we have identified several opportunities to deliver better rural communications to shape the future of Australia’s telecommunications networks.”