Inmarsat Call Plans

Important: There is a minimum firmware version requirement needed to be met in order for IsatPhone Pro and IsatPhone 2 to work with a Pivotel SIM. Please refer to isatphone-model-clarification for minimum firmware requirement information for each device, how to upgrade the firmware and other important notes.

Plan Name

Isat 37
Min cost over 24 months is $888.

Isat 47
Min cost over 24 months is $1,128.

Isat 67
Min cost over 24 months is $1,608.

Isat 87
Min cost over 24 months is $2,088.

Isat 107
Min cost over 24 months is $2,568.

Monthly Access Fee

$37

$47

$67

$87

$107

Monthly Included Value

$0

$10

$35

$60

$79

Outgoing Call Cost (Per 30 Seconds)

$0.75

$0.75

$0.60

$0.60

$0.40

Incoming Call Cost (Per 30 Seconds)

$0.75

N/A

N/A

N/A

N/A

Flagfall

$0.40

$0.40

$0.40

$0.40

$0.40

Once-off Connection Fee

N/A

N/A

N/A

N/A

N/A

Standard Costs

Unit Pricing Data

Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

$3.40

$3.40

$2.80

$2.80

$2.00

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.50

$0.50

$0.50

$0.50

$0.50

Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

0 Calls

2 Calls

12 Calls

21 Calls

39 Calls

Download the Critical Information Summary for Inmarsat Call Plans

Note: No minimum term if you choose to pay a $50 connection fee. Minimum cost will be one month’s access fee + $50 connection fee.

Download Brochure

Special calls & Value Added Services

Pivotel Customer Care (1300 882 448)

FREE

Calls to 1800 Numbers

Charged at applicable satellite rates

Calls to 13/1300 Numbers

Charged at applicable satellite rates

Voicemail
– diversion to voicemail
– calls to voicemail retrieval
– SMS notification service

FREE
Charged at applicable satellite rates
FREE

Call Forwarding (within Australia)

Charged at applicable satellite rates

Calls to Other Pivotel Satellite Phones

Charged at applicable satellite rates

Emergency Calls 000/112

FREE

International Calls to Standard or Fixed Mobile Services

Refer to Pivotel Inmarsat International Rates

Mobile Rates

You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Iridium plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.

Isat 37
Min. cost over 24 months is $888.

Isat 47
Min. cost over 24 months is $1128.

Isat 67
Min. cost over 24 months is $1608.

Isat 87
Min. cost over 24 months is $2088.

Isat 107
Min. cost over 24 months is $2568.

Mobile calls per 30 seconds

$0.21

$0.21

$0.21

$0.21

$0.21

Flagfall

$0.25

$0.25

$0.25

$0.25

$0.25

Standard Costs

Unit Pricing Data

Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers:

$1.09

$1.09

$1.09

$1.09

$1.09

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.25

$0.25

$0.25

$0.25

$0.25

Terms and Conditions

Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 30 second increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies. Visit www.pivotel.com.au/coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $888 on Isat 37, $1,128 on Isat 47, $1,608 on Isat 67, $2,088 on Isat 87, and $2,568 on Isat 107. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term when purchasing outright only by paying a $50 contract waiver fee at the time the service is connected.