Thuraya SatSleeve Compatibility List

Which smartphone models can be used with the Thuraya SatSleeve+ and Hotspot?

The following smartphone models have been tested: iOS devices (iOS 8, 9, 10, 11, 12, 13*, 14*, 15*, 16*)

  • iPhone 4s
  • iPhone 5
  • iPhone 5c
  • iPhone 5s
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE
  • iPhone 7
  • iPhone 7 Plus
  • iPod Touch
  • iPhone 8/8 Plus
  • iPhone X
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Pro
  • iPhone 14 Pro Max

*Please note that from iOS13 onwards, the phone will only ring during an incoming call if the SatSleeve app is open. Otherwise, the phone will show a missed call (you will be able to call back). This is a limitation from Apple that is beyond our control.

Note: Even though officially from Apple, the SatSleeve+ / Hotspot app is only compatible with the iOS versions listed above, some users have mentioned that a workaround might work for older versions of iOS:

  • If you’ve previously installed the app on your phone, you'll find it in your device's App Store under the Purchased tab.
  • If you’ve never previously installed, or you're using a new Apple account, just go to the App Store in iTunes on or computer and download SatSleeve+ / Hotspot. It doesn't matter what version that is; you just need to have the SatSleeve+ / Hotspot app as a "Purchased" app on your Apple account.

    Now you can go back to the Purchased tab on your device, and you should find SatSleeve+ / Hotspot there. Hit that Install button and you should be offered the option to download a previous version.

Android devices (Android 9, 10, 11, 12, 13)

  • Samsung Galaxy S3
  • Samsung Galaxy S3 Neo
  • Samsung Galaxy S4
  • Samsung Galaxy S5
  • Samsung Galaxy S6
  • Samsung Galaxy S6 Edge
  • Samsung Galaxy S6 Edge Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8+
  • Samsung Galaxy S9
  • Samsung Galaxy S10
  • Samsung Galaxy S20
  • Samsung Galaxy S21
  • Samsung Galaxy S22
  • Samsung Galaxy Note 3
  • Samsung Galaxy Note 4
  • Samsung Galaxy Note 5
  • Samsung Galaxy Note Edge
  • Samsung Galaxy Note 8
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 10
  • Samsung Galaxy Note 10.1” 2014 edition tablet
  • Samsung Galaxy A8
  • Samsung Galaxy J7
  • Samsung Galaxy E7
  • Samsung Galaxy Alpha
  • Huawei Ascend P7
  • Huawei P8
  • Huawei P9
  • Huawei Mate S
  • Huawei Honor 4C
  • Huawei Ascend G750
  • Huawei Y635
  • HTC One M8
  • HTC One M9
  • HTC Desire Eye
  • Sony Xperia Z1
  • Sony Xperia Z2
  • Sony Xperia Z3+
  • Sony Xperia Z5
  • Sony Xperia C4
  • Sony Xperia M4
  • Google Nexus 5
  • Google Nexus 6
  • Google Nexus 6P
  • Motorola Moto G (3rd Gen)
  • Motorola Moto X Play
  • Motorola Moto E (1st Gen)
  • LG G4
  • LG G5
  • LG G6
  • Lenovo Vibe X
  • Lenovo P70
  • Asus Zenfone 2
  • Asus Memo Pad 8 ME180A tablet
  • Acer Liquid Jade Z (tested with Android 4.4.4)
  • BlackBerry DTEK50
Categories: FAQs