Globalstar CDMA FAQs

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Can I change my plan if I am under contract?

Yes, you can increase your call plan* and later decrease it to the original minimum term plan.

Can I send SMS text messages using Globalstar

No, you can cannot send SMS text messages using Globalstar. You will be able to receive SMS text messages with up to 20 characters.

What number should I dial for emergency services?

000 is the emergency services number that is designated for emergency calls from all telephone networks in Australia. When calling 000, you will be connected to police, fire, or ambulance.

How I do get a new service connected?

Please refer to the dealer listing on our website to locate your nearest dealer, or contact Customer Care on 1300 882 448.

Can I connect and port my mobile number from another carrier?

Yes, the existing mobile number needs to be active with the carrier to transfer (port) this number to your new Pivotel Globalstar service. You must advise your dealer at the time of connection that this is what you wish to do. It is advisable to have a copy of your current account with you.

How many numbers can I save in the phone book?

99 numbers can be stored in the phone book memory. Up to 12 Characters for each name and 32 characters for the numbers.

What should I do if I misplace or have my phone stolen?

Contact Customer Care immediately on 1300 882 448 and they will bar your service to prevent the phone being used.

Can I use my telephone overseas?

Your GSP 1600 phone will operate normally in New Zealand. You will also be able to make calls in Satellite mode in Russia, Canada, USA, Venezuela, Central Europe and Western Europe. Currently in these countries, you will not be able to receive calls to your GSP 1600 phone.