Support

Contact Us

Contact our locally-based Customer Care team who provide
unmatched, one-call customer service across all Reward Mobile services

Reward Mobile Customer Care | Operating Hours - AEST

Telephone: 1300 305 305 (AU)
International Phone: +61 7 5630 3005

Monday - Friday8:00am - 7:00pm
SaturdayClosed
SundayClosed
National Public HolidaysClosed

Please Note: Reward Mobile Customer Care will close at 5:00pm on December 24th, 27th, and 31st, 2024.

Post

Reward Mobile
Locked Bag 100
Southport QLD 4215

Email: Please use the contact form found on this page.

Lost or Stolen Mobile?
Call us immediately on 1300 305 305 (+61 7 5630 3005 from outside Australia) to advise us of this loss and have your service barred to prevent unauthorised calls being made. After hours, just call us and follow the voice prompts to report this loss.

You can now book a consultation at Pivotel’s Gold Coast store with one of our mobile communication experts, ensuring you’ll get the right
information on all Reward products, services and solutions.

To book an appointment use the form below to select the consultation type you require, the day/time and leave your details. Once submitted,
we’ll send you an email confirming your booking and all of the details.

Why Reward Mobile?

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We are committed to delivering mobile phone services that meet your needs.

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Reward Mobile provides affordable and quality mobile phone services.

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Get support from our local Australian-based Customer Care team.

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Ask a question

Do you want to know more about a Pivotel service plan, product or solution?
Ask our friendly Customer Care team here.

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Find your local Pivotel Dealer

Did you know that we have a nationwide dealer network of over 160 dealers?
Find your local Pivotel critical communications expert here.