Pivotel Thuraya Maritime Plans
| Pivotel Thuraya Maritime Entry (Min cost over 24 months is $1560) | Pivotel Thuraya Maritime Big Plan (Min cost over 6 months is $474) | |
|---|---|---|
| Monthly Access Fee | $65.00 | $79.00 |
| Inc. Calls/Text | $55.00 | $400.00 |
| Voice Call Rate |
Outgoing: $0.99 per minute Incoming: $0.99 per minute |
Outgoing: $0.99 per minute Incoming: $0.99 per minute |
| Flagfall | Nil | Nil |
| Satellite SMS Rate | $0.50 | $0.50 |
| Inc. Data | Nil | Nil |
| Data/MB | $5.00 | $5.00 |
| Connection Fee | N/A | N/A |
| Unit Pricing Data | ||
| Cost of a 2 min call before any discounts to standard numbers & standard national mobile numbers | $1.98 | $1.98 |
| Cost of a Standard SMS before any discounts to standard national mobile numbers: | $0.50 | $0.50 |
| Cost of 1MB of Data before any discounts for use solely within Australia: | $5.00 | $5.00 |
| Number of Standard Calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make.* | 27 | 202 |
| Download Critical Information Summary | ||
Download Brochure
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Value Added Services
| Pivotel Customer Care (1300 882 448) and Emergency Calls 000/112 | FREE |
| Directory assistance (1223), Directory assistance with THRUconnect, International directory assistance (12225) |
Charged at applicable satellite rates plus $2 connection fee |
| Calls to 1800/13/1300 numbers | Charged at applicable satellite rates |
| Diversion to voicemail | FREE |
| Calls to voicemail retrieval | Charged at applicable satellite rates |
| Voicemail SMS notification service | FREE |
| Outgoing SMS text messaging (mobile originated) | 50c per message |
| Incoming SMS text messaging (mobile terminated) | FREE |
| Call Forwarding (within Australia) | Charged at applicable satellite rates |
| Calls to directory assistance (123) and information services | $2.40 per minute plus $1.20 call connection fee |
International Call Rates
'Australia' includes up to 200 nautical miles out to sea.
| Zone | Calls made inside Australia to international destinations All calls are billed in 60 second increments. No flagfall. |
Calls made from outside Australia when calling international destinations All calls are billed in 30 second increments and No flagfall. |
|---|---|---|
| 1 | $2.18 | $2.18 |
| 2 | $2.64 | $2.64 |
| 3 | $3.18 | $3.18 |
| 4 | $3.82 | $3.82 |
| 5 | $5.45 | $5.45 |
| Country | Zone | Country | Zone |
| Albania | 1 | Algeria | 1 |
| Andorra | 2 | Angola | 1 |
| Anguilla | 1 | Antarctica | 3 |
| Antigua & Barbuda | 1 | Argentina | 1 |
| Armenia | 1 | Aruba | 1 |
| Ascension | 3 | Austria | 2 |
| Azerbaijan | 1 | Bahamas | 1 |
| Bahrain | 1 | Bangladesh | 1 |
| Barbados | 1 | Belarus | 1 |
| Belgium | 2 | Belize | 1 |
| Benin | 1 | Bermuda | 1 |
| Bhutan | 1 | Bolivia | 1 |
| Bosnia Hertzegovina | 2 | Botswana | 1 |
| Brazil | 1 | Brunei | 1 |
| BT Geoverse Service | 2 | Bulgaria | 2 |
| Burkina Faso | 1 | Burundi | 1 |
| Cambodia | 1 | Cameroon | 1 |
| Canada | 1 | Cape Verde | 2 |
| Cayman Islands | 1 | Central African Republic | 2 |
| Chad | 1 | Chile | 1 |
| China | 1 | Christmas Island | 2 |
| Cocos Island | 2 | Colombia | 1 |
| Comoro Islands | 2 | Congo | 2 |
| Congo. Dem. Republic of (formerly Zaire) | 2 | Cook Islands | 2 |
| Costa Rica | 1 | Croatia | 1 |
| Cuba | 4 | Cyprus | 1 |
| Czech Republic | 1 | Denmark | 1 |
| Diego Garcia | 5 | Djibouti | 2 |
| Dominica Island | 1 | Dominican Republic | 1 |
| East Timor | 4 | Ecuador | 1 |
| Egypt | 1 | El Salvador | 1 |
| Equatorial Guinea | 1 | Eritrea | 2 |
| Estonia | 2 | Ethiopia | 2 |
| Falkland Islands | 3 | Faroe Islands | 1 |
| Fiji | 2 | Finland | 1 |
| Former USSR | 3 | Former Yugoslav Republic of Macedonia | 2 |
| France | 1 | French Guiana | 2 |
| French Polynesia | 2 | Gabon | 2 |
| Gambia | 1 | Georgia | 1 |
| Germany | 1 | Ghana | 1 |
| Gibraltar | 2 | Greece | 1 |
| Greenland | 3 | Grenada | 1 |
| Guadeloupe | 2 | Guam | 1 |
| Guantanamo | 4 | Guatemaia | 1 |
| Guernsey | 2 | Guinea Bissau | 3 |
| Guinea Republic | 1 | Guyana | 2 |
| Haiti | 1 | Honduras | 1 |
| Hong Kong | 1 | Hungary | 1 |
| Iceland | 1 | India | 1 |
| Indonesia | 1 | Iran | 1 |
| Iraq | 1 | Ireland | 1 |
| Israel | 1 | Italy | 2 |
| Ivory Coast | 1 | Jamaica | 1 |
| Japan | 1 | Jordan | 1 |
| Kazakhstan | 1 | Kenya | 1 |
| Kiribati | 2 | Korea, North | 3 |
| Korea, South | 1 | Kuwait | 1 |
| Kyrgyzstan | 1 | Laos | 1 |
| Latvia | 1 | Lebanon | 1 |
| Lesotho | 1 | Liberia | 1 |
| Libya | 1 | Liechenstein | 2 |
| Lithuania | 1 | Luxembourg | 1 |
| Macau | 1 | Madagascar | 1 |
| Malawi | 1 | Malaysia | 1 |
| Maldives Republic | 1 | Mali | 1 |
| Malta | 2 | Mariana Islands | 1 |
| Marshall Islands | 2 | Martinique | 2 |
| Mauritania | 1 | Mauritius | 1 |
| Mayotte | 2 | Mexico | 2 |
| Micronesia | 1 | Moldova | 1 |
| Monaco | 2 | Mongolia | 1 |
| Monserrat | 1 | Morocco | 2 |
| Mozambique | 1 | Myanmar (formerly Burma) | 2 |
| Namibia | 1 | Nauru | 4 |
| Nepal | 1 | Netherlands | 1 |
| Netherlands Antilles | 1 | New Caledonia | 1 |
| New Zealand | 1 | Nicaragua | 1 |
| Niger | 1 | Nigeria | 1 |
| Niue Island | 3 | Norfolk Island | 3 |
| Norway | 1 | Oman | 2 |
| Pakistan | 1 | Palau | 2 |
| Panama | 1 | Papua New Guinea | 3 |
| Paraguay | 1 | Peru | 1 |
| Philippines | 1 | Poland | 2 |
| Portugal | 1 | Puerto Rico | 1 |
| Qatar | 1 | Reunion | 2 |
| Romania | 1 | Russia | 1 |
| Rwanda | 1 | Samoa (American) | 1 |
| San Marino | 1 | Sao Tome & Principe | 5 |
| Saudi Arabia | 1 | Senegal | 1 |
| Serbia & Montenegro | 1 | Seychelles | 1 |
| Sierra Leone | 2 | Singapore | 1 |
| Slovak Republic | 1 | Slovenia | 2 |
| Solomon Islands | 3 | Somalia | 2 |
| South Africa | 1 | Spain | 1 |
| Sri Lanka | 1 | St Helena | 4 |
| St Kitts & Nevis | 1 | St Lucia | 1 |
| St Pierre/Miquelon | 2 | St Vincent & Grenadines | 1 |
| Sudan | 1 | Surinam | 1 |
| Swaziland | 1 | Sweden | 2 |
| Switzerland | 2 | Syria | 1 |
| Taiwan | 1 | Tajikstan | 1 |
| Tanzania | 1 | Thailand | 1 |
| Togo | 1 | Tokelau | 3 |
| Tonga | 1 | Trinidad and Tabago | 1 |
| Tunisia | 2 | Turkey | 1 |
| Turkmenistan | 1 | Turks & Caicos Islands | 1 |
| Tuvalu | 3 | Uganda | 1 |
| Ukraine | 1 | United Arab Emirates (UAE) | 1 |
| United Kingdom | 1 | United States of America | 1 |
| Uruguay | 1 | Uzbekistan | 1 |
| Vanuatu | 3 | Vatican City | 2 |
| Venezuala | 1 | Vietnam | 1 |
| Virgin Islands (British) | 1 | Virgin Islands (US) | 1 |
| Wallis and Funtuna Islands | 4 | Western Somoa | 2 |
| Yemen Arab Republic | 1 | Yemen PDR | 1 |
| Zambia | 1 | Zimbabwe | 2 |
Mobile Rates
You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Thuraya plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Thuraya plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.
|
Pivotel Thuraya Maritime Entry (Min cost over 24 months is $1560) |
Pivotel Thuraya Maritime Big Plan (Min cost over 6 months is $474) |
||
|---|---|---|---|
| Mobile calls per 60 seconds | 24c | 24c | |
| Flagfall | 20c | 20c | |
| SMS Rate | 12c | 12c | |
| Inc. Data | none | none | |
| Data/MB | 10c | 10c | |
| Standard Costs | Unit Pricing Data | ||
| Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers | 68c | 68c | |
| Cost of a Standard SMS before any discounts to standard national mobile numbers | 12c | 12c | |
| Cost of 1MB of Data bfore any discounts,for use solely within Australia | 10c | 10c | |
Miscellaneous Charges
| Transfer of ownership | $50 |
| Change of mobile number | $33 |
| Replacement SIM | $10 |
| Bill reprint change | $10 per bill |
| Suspension facility (maximum 3 months) | $22 per month |
| Plan switch fee (customers outside minimum term) | $25 per switch |
| Late payment fee | $11 per month |
Pivotel Thuraya Maritime plans use the Thuraya Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Data is billed in 10kB increments. 6 month minimum term applies to the Thuraya Maritime Big Plan. 24 month minimum term applies to the Thuraya Maritime Entry. Visit www.pivotel.com.au/thuraya-coverage/ for a coverage map. A Thuraya Maritime Terminal device is required to access the Pivotel Thuraya service (see terminal pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare-login/. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 6 months is $474 on the Pivotel Thuraya Maritime Big Plan. Minimum cost over 24 months is $1,560 on the Thuraya Maritime Entry plan. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill.
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Stay connected to other fleet vessels or to your operations back on land with options for voice, voice and data, fax or maritime broadband.
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Optional leased line and VPN support for data security.
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Manage your satellite data terminals and control your costs with Pulsar Portal.
