Thuraya Call Plans

Plan Name

Thuraya Casual

Thuraya 30

Thuraya 49

Thuraya 79

Thuraya 79
Promo

Monthly Access Fee

$15

$30

$49

$79

$79

Monthly Included Value

$0

$20

$200

$400

$750

Outgoing Call Cost (Per Minute)

$0.99

$0.99

$0.99

$0.99

$0.99

Once-off Connection Fee

$25

N/A

N/A

N/A

N/A

Minimum Term

1 Month
(Min. cost over term is $40)

24 Months
(Min. cost over term is $720)

6 Months
(Min. cost over term is $294)

6 Months
(Min. cost over term is $474)

24 Months
(Min. cost over term is $1896)

Standard Costs

Unit Pricing Data

Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

$1.98

$1.98

$1.98

$1.98

$1.98

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.50

$0.50

$0.50

$0.50

$0.50

Cost of 1MB of Data before any discounts:

$5

$5

$5

$5

$5

Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

0 Calls

10 Calls

148 Calls

202 Calls

378 Calls

Download the Critical Information Summary for Thuraya Call Plans

Note: No minimum term on the Pivotel Thuraya 30 Plan only if you choose to pay a $50.00 connection fee. Minimum cost will be one month’s access fee + $50.00 connection fee.

Download Brochure

Special calls & Value Added Services

Pivotel Customer Care (1300 882 448)

FREE

Emergency Calls 000/112

FREE

Calls to 1800 Numbers

Charged at applicable satellite rates

Calls to 13/1300 Numbers

Charged at applicable satellite rates

Voicemail
– diversion to voicemail
– calls to voicemail retrieval
– SMS notification service

FREE
Charged at applicable satellite rates
FREE

Call Forwarding (within Australia)

Charged at applicable satellite rates

Calls to Other Pivotel Satellite Phones

Charged at applicable satellite rates

International Calls to Standard or Fixed Mobile Services

Refer to Pivotel Thuraya International Rates

Mobile Rates

You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Iridium plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.

Thuraya Casual
Min cost over term is
$40.

Thuraya 30
Min cost over term is
$720.

Thuraya 49
Min cost over term is
$1,560.

Thuraya 79
Min cost over term is
$474.

Thuraya 79
Promo 2020

Min cost over term is
$474.

Mobile calls per minute

$0.24

$0.24

$0.24

$0.24

$0.24

Flagfall

$0.20

$0.20

$0.20

$0.20

$0.20

Standard Costs

Unit Pricing Data

Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers:

$0.68

$0.68

$0.68

$0.68

$0.68

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.12

$0.12

$0.12

$0.12

$0.12

Terms and Conditions

The Thuraya 79 Promo plan offer is available until the 30th of June 2021. Pivotel Satellite Thuraya Maritime plans use the Thuraya Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. Visit www.pivotel.com.au/thuraya-coverage/ for a coverage map. Data is billed in 10kB increments. All calls are charged in 1 minute increments unless otherwise stated. Prices are stated in AUD inclusive of GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Pivotel may apply call barring where fraudulent use is suspected, or for credit control purposes. Please refer to the table above for the minimum term and minimum cost for each plan. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. A compatible Thuraya device is required to access the Pivotel Thuraya service (see handset pricing). You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. You may elect to receive a paper bill by post for an additional fee. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. An itemised bill listing all of your service usage events is available on request. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only.