Thuraya Maritime Plans

Plan Name

Pivotel Thuraya
Maritime Starter Plan

Pivotel Thuraya
Maritime Big Plan

Pivotel Thuraya
Maritime Big Plan
Special Offer 2020

Monthly Access Fee

$49

$79

$79

Minimum Term

6 months
(Min. cost over term is $294)

6 months
(Min. cost over term is $474)

24 months
(Min. cost over term is $1896)

Monthly Included Value

$200

$400

$750

Outgoing Call Cost (Per Minute)

$0.99

$0.99

$0.99

Incoming Call Cost (Per Minute)

$0.99

$0.99

$0.99

Standard Costs

Unit Pricing Data

Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

$1.98

$1.98

$1.98

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.50

$0.50

$0.50

Cost of 1MB of Data before any discounts:

$5

$5

$5

Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

101 Calls

202 Calls

378 Calls

Download the Critical Information Summary for Thuraya Maritime Plans

Download Brochure

Special calls & Value Added Services

Pivotel Customer Care (1300 882 448)

FREE

Calls to 1800 Numbers

Charged at applicable satellite rates

Calls to 13/1300 Numbers

Charged at applicable satellite rates

Voicemail
– diversion to voicemail
– calls to voicemail retrieval
– SMS notification service

 
FREE
Charged at applicable satellite rates
FREE

Call Forwarding (within Australia)

Charged at applicable satellite rates

Calls to Other Pivotel Satellite Phones

Charged at applicable satellite rates

Emergency Calls 111/112

FREE

Mobile Rates

You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Iridium plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.

Pivotel Thuraya
Maritime Starter Plan

Min. cost over term is $294

Pivotel Thuraya
Maritime Big Plan

Min. cost over term is $474

Pivotel Thuraya
Maritime Big Plan
Special Offer 2020

Min. cost over term is $1896

Mobile calls per 30 seconds

$0.22

$0.22

$0.22

Flagfall

$0.25

$0.25

$0.25

Standard Costs

Unit Pricing Data

Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers:

$1.13

$1.13

$1.13

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.25

$0.25

$0.25

Terms and Conditions

Pivotel Satellite Thuraya plans use the Thuraya Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. Visit www.pivotel.com.au/thuraya-coverage/ for a coverage map. Data is billed in 10kB increments. All calls are charged in 1 minute increments unless otherwise stated. Prices are stated in AUD inclusive of GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Pivotel may apply call barring where fraudulent use is suspected, or for credit control purposes. You may choose to waive the minimum term on the Pivotel Thuraya 30 plan only by paying a $50 contract waiver fee at the time the service is connected. Please refer to the table above for the minimum term and minimum cost for each plan. A $25 connection fee applies to the Pivotel Thuraya Casual plan. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. A compatible Thuraya device is required to access the Pivotel Thuraya service (see handset pricing). You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. You may elect to receive a paper bill by post for an additional fee. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. An itemised bill listing all of your service usage events is available on request. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only.