Thuraya Maritime Rates

Plan Name

Pivotel Thuraya Maritime Entry
Min cost over 24 months is $1,560 + equipment.

Pivotel Thuraya Maritime Big Plan
Min cost over 6 months is $474 + equipment.

Monthly Access Fee

$65

$79

Minimum Term

24 months

6 months

Monthly Included Value

$55

$400

Outgoing Call Cost (Per Minute)

$0.99

$0.99

Incoming Call Cost (Per Minute)

$0.99

$0.99

Flagfall

N/A

N/A

Once-off Connection Fee

$25

N/A

Standard Costs

Unit Pricing Data

Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

$1.98

$1.98

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.50

$0.50

Cost of 1MB of Data before any discounts:

$5

$5

Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

27 Calls

202 Calls

Download the Critical Information Summary for Thuraya Call Plans

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Special calls & Value Added Services

Pivotel Customer Care (1300 882 448)

FREE

Calls to 1800 Numbers

Charged at applicable satellite rates

Calls to 13/1300 Numbers

Charged at applicable satellite rates

Voicemail
– diversion to voicemail
– calls to voicemail retrieval
– SMS notification service

 
FREE
Charged at applicable satellite rates
FREE

Call Forwarding (within Australia)

Charged at applicable satellite rates

Calls to Other Pivotel Satellite Phones

Charged at applicable satellite rates

Emergency Calls 111/112

FREE

Mobile Rates

You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply.
Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Iridium plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.

Pivotel Thuraya Casual
Min cost over 1 month is
$40.

Pivotel Thuraya 30
Min cost over 24 months is $720.

Mobile calls per 30 seconds

$0.22

$0.22

Flagfall

$0.25

$0.25

Standard Costs

Unit Pricing Data

Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers:

$1.13

$1.13

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.25

$0.25

Terms and Conditions

Pivotel Thuraya Maritime plans use the Thuraya Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include GST and are subject to change. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Data is billed in 10kB increments. 6 month minimum term applies to the Thuraya Maritime Big Plan. 24 month minimum term applies to the Thuraya Maritime Entry. Visit www.pivotel.com.au/coverage for a coverage map. A Thuraya Maritime Terminal device is required to access the Pivotel Thuraya service (see terminal pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 6 months is $474 on the Pivotel Thuraya Maritime Big Plan. Minimum cost over 24 months is $1,560 on the Thuraya Maritime Entry plan. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill.