Thuraya Trade-in Program
Thuraya Trade-in Offers
These offers are available from the 1st of September 2024
until the 31st of October 2024.
Which handset is right for you?
Choose the Inmarsat IsatPhone 2 for a standalone handset that provides voice, SMS and voicemail services on the reliable Inmarsat network with near-global coverage.
Select the Iridium 9555 for a standalone handset that delivers voice, SMS and voicemail services on the versatile Iridium network with global coverage.
Choose the Iridium Extreme® for a robust, standalone handset that delivers voice, SMS and voicemail services on the versatile Iridium network with global coverage.
Or, opt for the Iridium GO! and connect your smartphone to enable voice, SMS and voicemail services on the versatile Iridium network with global coverage.
All devices include the benefits of the Pivotel Advantage that you've come to know and love, such as satellite phones with standard '04' mobile numbers, making them easier to use and cheaper to call, low cost call plans, fully backed by our locally based customer care team.
Need help choosing the right satellite phone? Click here to compare the Inmarsat IsatPhone 2, Iridium 9555, Iridium Extreme®, and Iridium GO!
Please Note: All satellite phone products have a $4.95 SIM card charge that will be refunded on your first bill after you have activated your service.
I purchased my Thuraya device -
How the Thuraya Trade-in Program works
Review the information
and select an offer.
Submit your order via the
Pivotel Online Store.
Complete the Pivotel Trade-in
Declaration Form.
Send your trade-in equipment and
Declaration Form to Pivotel by post.
Within 10 business days Pivotel will validate your trade-in application and ship your order.
Once you receive your order, scan the QR code to activate your service(s) within 14 days.
View the full Thuraya Trade-in Program process here
Please ensure you complete each step of the process.
My Thuraya trade-in device was purchased on or after 16/04/2022
My Thuraya trade-in device was purchased on or before 15/04/2022.
Thuraya Network Closure - Resources
Frequently Asked Questions
Got a question? View the Thuraya Network Closure FAQs
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