Thuraya Satellite Phone Plans

Cost-effective plans for Thuraya satellite phones.

Key Features

IconSatellite phone plans from $16.50/month

IconChoose from month-to-month, 6 month, or 12 month plans

IconThe $4.95 SIM card charge will be refunded on your first bill 

$4.95
SKU
Thuraya | Satellite Phone Plans

The Thuraya satellite network connects users in Australia and 160 other countries using its powerful geostationary (GEO) satellites. 

Need more information? Click here to view our guide on satellite phones and get the right service for your requirements.

If your hardware or device doesn’t appear in this list, please contact us to check its compatibility.

  • Thuraya SatSleeve
  • Thuraya XT-LITE
  • Thuraya XT-PRO
  • Thuraya XT-PRO DUAL
  • Thuraya XT

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Thuraya Satellite Phone Plans

Thuraya Satellite Phone Plans
Summary

    In stock

    $4.95

    IMPORTANT: Pivotel is recalling the AC Adaptor that was supplied with and used to charge the Thuraya SatSleeve prior to the 1st of October 2021. Click here for more information.

    Plan Name

    Thuraya Casual

    Thuraya 30

    Thuraya 49

    Thuraya 79

    Monthly Access Fee

    $16.50

    $30

    $49

    $79

    Monthly Included Value

    $0

    $20

    $200

    $400

    Outgoing Call Cost (Per Minute)

    $0.99

    $0.99

    $0.99

    $0.99

    Once-off Connection Fee

    $35

    N/A

    N/A

    N/A

    Minimum Term

    1 Month
    (Min cost over term is $51.50)

    12 Months
    (Min cost over term is $360)

    6 Months
    (Min cost over term is $294)

    6 Months
    (Min cost over term is $474)

    Service Suspension Per Month

    $7.50
    (No limit of days in any 12-month period)

    $10
    (Maximum of 180 days in any 12-month period)

    $10
    (Maximum of 180 days in any 12-month period)

    N/A

    Standard Costs

    Unit Pricing Data

    Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

    $1.98

    $1.98

    $1.98

    $1.98

    Cost of a Standard SMS before any discounts to standard national mobile numbers:

    $0.50

    $0.50

    $0.50

    $0.50

    Cost of 1MB of Data before any discounts:

    $5

    $5

    $5

    $5

    Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

    0 Calls

    10 Calls

    101 Calls

    202 Calls

    Download the Critical Information Summary for Thuraya Call Plans

    Note: No minimum term on the Pivotel Thuraya 30 Plan only if you choose to pay a $50.00 connection fee. Minimum cost will be one month’s access fee + $50.00 connection fee.

    Download Brochure

    You can use your Pivotel SIM in a normal mobile phone. If you do these call rates apply. Calls to 1800 numbers from a normal mobile phone using a Pivotel SIM card on the below Iridium plans are free of charge. Note this applies to mobile calls only, not to calls from a satellite phone.

    Thuraya Casual

    Thuraya 30

    Thuraya 49

    Thuraya 79

    Mobile calls per minute

    $0.24

    $0.24

    $0.24

    $0.24

    Flagfall

    $0.20

    $0.20

    $0.20

    $0.20

    Standard Costs

    Unit Pricing Data

    Cost of a 2 min call before any discounts to standard numbers and standard national mobile numbers:

    $0.68

    $0.68

    $0.68

    $0.68

    Cost of a Standard SMS before any discounts to standard national mobile numbers:

    $0.12

    $0.12

    $0.12

    $0.12

    Pivotel Customer Care (1300 882 448)

    FREE

    Emergency Calls 000/112

    FREE

    Calls to 1800 Numbers

    Charged at applicable satellite rates

    Calls to 13/1300 Numbers

    Charged at applicable satellite rates

    Voicemail - diversion to voicemail - calls to voicemail retrieval - SMS notification service

    FREE Charged at applicable satellite rates FREE

    Call Forwarding (within Australia)

    Charged at applicable satellite rates

    Calls to Other Pivotel Satellite Phones

    Charged at applicable satellite rates

    International Calls to Standard or Fixed Mobile Services

    Click here to view the International Call charges

    Pivotel Satellite Thuraya plans use the Thuraya mobile satellite network. Satellite reception limitations and some exclusion zones apply. Visit www.pivotel.com.au/our-networks/thuraya/ for a coverage map. Data is billed in 10kB increments. All calls are charged in 1 minute increments unless otherwise stated. Prices are stated in AUD inclusive of GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Pivotel may apply call barring where fraudulent use is suspected, or for credit control purposes. You may choose to waive the minimum term on the Pivotel Thuraya 30 plan only by paying a $50 contract waiver fee at the time the service is connected. Please refer to the table above for the minimum term and minimum cost for each plan. A $35 connection fee applies to the Pivotel Thuraya Casual plan. You can suspend your service on the Thuraya Casual plan for $7.50 per month. There is no limit to the suspension period on the Thuraya Casual plan in any 12-month period. Suspension is also available on the Thuraya 30 and Thuraya 49 plans for $10 per month. Services on these plans can be suspended for a maximum of 180 days in any 12-month period. Service suspension is only allowed up to 3 times in that 12-month period. Services that are suspended during a contracted period will have the contracted end date extended by the period the service is suspended. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. A compatible Thuraya device is required to access the Pivotel Thuraya service (see handset pricing). You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. You may elect to receive a paper bill by post for an additional fee. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. An itemised bill listing all of your service usage events is available on request. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only.

    Why Pivotel?

    *Service suspension available on selected plans only. Terms and conditions apply.

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    Standard Australian ‘04’ mobile numbers

    Easier to use and more affordable to call

    rates-2

    Callers to you pay standard mobile rates

    Calls are often FREE from unlimited phone plans

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    One network - multiple satellite technologies

    More choices for a solution that meets your needs

     

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    Seasonal service suspension

    Suspend your service when you’re not using it*

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    Progressive usage alerts

    Control your costs with email and SMS notifications

     

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    Locally based Customer Support

    One-call customer service on all Pivotel services

     

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    Thuraya Coverage

    The Thuraya satellite network provides cost-effective voice and data connectivity across Australia.

    The Thuraya satellite network connects users in over 160 countries using its powerful geostationary (GEO) satellites when they travel outside of mobile coverage.

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    Ask a question

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    Ask our friendly Customer Care team here.

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    Find your local Pivotel critical communications expert here.