Current Outages
If this outage affects you and you require further assistance, please contact our Customer Care team on 1300 882 448 (Australia) or 0508 882 448 (New Zealand)
| Title: | NBN BSS Planned Maintenance |
|---|---|
| Service Outage Reference: | PSOUT00985 |
| Nature: | Planned |
| Description: | Initial: 11:46 30-Sep-2024 Dear Customer, NBN BSS has planned maintenance from 15-Oct-2024 00:00 AEDT To 15-Oct-2024 06:00 AEDT. During this change services from Bourke Gateway, Broken Hill Gateway, Roma Gateway, and Geeveston Gateway will be interrupted for up to 10 minutes. Additionally, there will be increased latency until 22-Oct-2024. Pivotel apologizes for any inconvenience caused |
| Satellite Services: | NBN Services |
| Outage Start Time: | Tuesday, 15/10/24 00:00:00 GMT+1100 |
| Estimated Outage Restoration Time: | Tuesday, 15/10/24 06:00:00 GMT+1100 |
| Title: | Iridium Planned Maintenance |
|---|---|
| Service Outage Reference: | PSOUT00987 |
| Nature: | Planned |
| Description: | Initial: 17:55 09-Oct-2024 Dear Customer, Pivotel is performing planned network maintenance that may affect voice calls on some Pivotel Iridium services. Pivotel Iridium services that use a Pivotel Australian Mobile Number may be affected by this maintenance. Pivotel Iridium services that use an Iridium +8816 number will not be affected. For a period of up to 10 minutes during the maintenance window you may be unable to make or receive calls using your Pivotel Iridium services. SMS will not be affected. |
| Customers: | Iridium |
| Satellite Services: | Iridium Voice VAR |
| Outage Start Time: | Wednesday, 16/10/24 08:00:00 GMT+1100 |
| Estimated Outage Restoration Time: | Wednesday, 16/10/24 10:00:00 GMT+1100 |
| Title: | Emergency Network Changes - Inmarsat Data |
|---|---|
| Service Outage Reference: | PSOUT00988 |
| Nature: | Planned |
| Description: | Initial: 17:22 10-Oct-2024 Pivotel is performing planned network maintenance for Inmarsat Data that may affect data connectivity on BGAN, BGAN-M2M, FleedOne and FleetBroadband services. For a period of up to 10 minutes during the maintenance window you may be unable access data using your Pivotel Inmarsat services. |
| Satellite Services: | Inmarsat BGAN M2M VAR |
| Outage Start Time: | Friday, 11/10/24 09:30:00 GMT+1100 |
| Estimated Outage Restoration Time: | Friday, 11/10/24 10:30:00 GMT+1100 |
| Title: | Viasat + Inmarsat Planned Maintenance over IOE Region |
|---|---|
| Service Outage Reference: | PSOUT00989 |
| Nature: | Planned |
| Description: | Initial: 23:11 10-Oct-2024 Dear Customers, Viasat + Inmarsat has a planned maintenance over IOE Region on 11/10/2023 from 05:00-05:15H AEDT. During the maintenance, additional resources such as new registrations or traffic requests will not be allocated. Existing traffic and new users in already illuminated beams will not be impacted. |
| Satellite Services: | Inmarsat BGAN M2M Inmarsat Voice/GSPS |
| Outage Start Time: | Friday, 11/10/24 05:00:00 GMT+1100 |
| Estimated Outage Restoration Time: | Friday, 11/10/24 05:15:00 GMT+1100 |