Pivotel to keep LifeFlight connected as they save lives

Queensland based critical communication solutions provider Pivotel has today announced the renewal of its partnership with LifeFlight Australia, a world leader in aeromedical care.

LifeFlight Australia, headquartered in Brisbane, operates an advanced fleet of helicopters and Air Ambulance jets, with the core purpose of saving lives and serving the community. LifeFlight’s services include emergency response, critical medical care and hospital airlifts for seriously ill and injured people.

The renewed partnership will see Pivotel deploy a range of its satellite-connected communication solutions and services in nine aircraft operated by the not-for-profit organisation, as well as an additional seven services that will allow the rescue crews of LifeFlight to remain connected, no matter where their mission takes them.

Pivotel CEO, Peter Bolger said: “Pivotel is pleased to extend its association with LifeFlight Australia, which can trace its roots back to 2017. We’re proud to assist LifeFlight in the delivery of their critical services, often to people located in very remote parts of the state. Pivotel is a natural partner for LifeFlight, we have developed communication solutions that allow people to communicate all over the country, and we look forward to seeing LifeFlight utilise our technology to help save lives.”

LifeFlight Australia General Manager Operations, Brian Guthrie said: “LifeFlight makes a difference to the lives of thousands of people each year. In 2021, the RACQ LifeFlight Rescue community helicopters, Air Ambulance jets and Critical Care doctors came to the aid of 6,846 people. From the outback to the ocean, LifeFlight Australia provides a blanket of care for Queensland families 24/7, 365 days a year. Communication is crucial to our daily operations and with Pivotel’s support we will ensure that we can communicate when and where we need to, no matter where we are.”

For more information on LifeFlight Australia, visit www.lifeflight.org.au


Pivotel Group is a global provider of communication solutions. Its experienced network of engineers, application developers and account managers ensure Pivotel Group's licensed carrier network is directly interconnected with all of the major mobile satellite operators to provide the most extensive range of satellite voice, data, personal safety and asset monitoring solutions. For more information on Pivotel, visit www.pivotel.com.au


LifeFlight Australia is a world leader in aeromedical care, providing Queensland’s leading community helicopter rescue service for more than 40 years.

In 2021, the RACQ LifeFlight Rescue’s community helicopters, Air Ambulance jets, Critical Care Doctors, Flight Nurses and Flight Paramedics came to the aid of 6,846 people.

The RACQ LifeFlight Rescue helicopters are part of the Emergency Helicopter Network (EHN) and respond to retrieval and rescue missions, tasked by Retrieval Services Queensland, which is managed by Queensland Health.

A service agreement with the Queensland Government, the sponsorship of RACQ and innovative profit-for-purpose social enterprises all contribute to pay for this vital service, which is provided at no cost to patients, however, RACQ LifeFlight Rescue relies on the community to help make up nearly 30 per cent of funding each year.