Pivotel 4G services are available in selected areas on the Pivotel 4G Network.  Visit www.pivotel.com.au/4G-coverage/ for a coverage map.  A service qualification and coverage check based on your service address will be conducted before your order is accepted.  The service qualification check is an indication that your chosen location is within a Pivotel 4G serviceable area, it does not guarantee that your location is 4G serviceable.  The Pivotel 4G Network is a data only network.  Emergency Calls are not available from this service.  Data speeds on the Pivotel 4G Network are variable.  Your speed will depend on a number of factors, including location, congestion, local conditions, hardware, software and general internet traffic.  Use of the Pivotel 4G service is subject to the Fair Use Policy.  The Pivotel 4G Homestead Service can only be used with a Pivotel supplied modem and external antenna installed by a Pivotel installer.  You must bring your own compatible handset to use the Pivotel 4G Mobile Data and PATT services.  Prices are in AUD including GST and are subject to change.  You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only who agree to the plan terms and conditions including email billing and recurring payment via credit card.

Pivotel App for Talk and Text (PATT) services are available wherever there is an accessible data connection including the Pivotel 4G Network. Emergency Calls are not available from this service using the phone’s native voice service.  Emergency 000 Operator Services are available from the PATT App when connected via an IP Network to the PATT Network.  Customers dialling the Australian emergency call number Triple Zero (000) will be connected straight through to emergency services. Emergency calls made from outside Australia may require different numbers, please check with Pivotel Mobile Customer Care on 1300 882 448.  The PATT service may not be able to receive National Emergency Warning System (NEWS) SMS warnings. MMS, Video MMS, SMS delivery receipt, Video Calling, Calling Number Display blocking, Premium voice and Premium SMS services are not available on the PATT service. Use of the Pivotel 4G service is subject to the Fair Use Policy. You must bring your own compatible handset to use the PATT service.  Prices are in AUD including GST and are subject to change.  You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only who agree to the plan terms and conditions including email billing and recurring payment via credit card.

Pivotel 4G services are available in selected areas on the Pivotel 4G Network.  Visit www.pivotel.com.au/4G-coverage/ for a coverage map.  A service qualification and coverage check based on your service address will be conducted before your order is accepted.  The service qualification check is an indication that your chosen location is within a Pivotel 4G serviceable area, it does not guarantee that your location is 4G serviceable.  The Pivotel 4G Network is a data only network.  Emergency Calls are not available from this service.  Data speeds on the Pivotel 4G Network are variable.  Your speed will depend on a number of factors, including location, congestion, local conditions, hardware, software and general internet traffic.  Use of the Pivotel 4G service is subject to the Fair Use Policy.  The Pivotel 4G Homestead Service can only be used with a Pivotel supplied modem and external antenna installed by a Pivotel installer.  You must bring your own compatible handset to use the Pivotel 4G Mobile Data and PATT services.  Prices are in AUD including GST and are subject to change.  You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.com.au/selfcare. Pivotel plans are available to credit approved customers only who agree to the plan terms and conditions including email billing and recurring payment via credit card.