Thuraya SatSleeve+ | Satellite Phone (Thuraya) - Limited Stock

Thuraya's SatSleeve turns your smartphone into a satellite phone.

Key Features

phoneVoice calls, SMS messaging and voicemail

phoneCoverage across most of Australia

phoneUse your smartphone docked in the SatSleeve

Choose purchase option
Thuraya SatSleeve+ | Satellite Phone

Turn your smartphone into a satellite phone! The SatSleeve+ allows you to connect your existing mobile phone and make and receive voice calls and SMS when you’re outside of mobile coverage. The SatSleeve+ uses a universal adaptor and is suitable for almost all late model smartphones between 58 and 85 mm in width.

Need more information? Click here to view our guide on satellite phones and get the right device for your requirements.

Important Note about incoming calls using Thuraya SatSleeve
Recent updates to iOS and Android operating systems have changed the way alerts work on smartphones when Apps are running in the background or the screen is locked. If the SatSleeve App is running in the background or your screen is locked you may not receive an incoming call alert on your smartphone when someone is calling you. This will be your user experience if your smartphone runs iOS 13 or Android 10. This will affect iPhone 11 and Samsung Galaxy S20 users, and may affect any iPhone newer than iPhone 6s and any Samsung Galaxy S series newer than Galaxy S9 if you have upgraded the OS on your phone. When your SatSleeve is connected to the satellite network please ensure the SatSleeve App is open in the foreground and the screen lock is disabled.

  • Use your smartphone in satellite mode when you are outside mobile coverage areas
  • The SatSleeve+ is simple to use, just connect your smartphone and SatSleeve via Wi-Fi through the SatSleeve Hotspot app to stay connected. Download the free SatSleeve Hotspot App from the App Store or Google Play
  • The SatSleeve+ comes with a dedicated SOS button that works even when a smartphone isn´t connected
  • High Penetration Alerting (HPA) capability enables you to receive calls even if the satellite antenna is retracted
  • Dimensions: 138 x 69 x 42 mm (Universal adaptor can hold smartphone between 58 to 85 mm in width)
  • Weight: 256 g
  • Connectivity: 3.5mm headset jack, Micro USB, DC charging jack, WiFi range: 30 m
  • Battery: 3.7V Li-ion, 2440 mAh
  • Talk Time: Up to 3 hours
  • Standby Time:
    – WiFi continuously on: Up to 9 hours
    – WiFi off: Up to 70 hours* (* incoming calls and SOS function still available on main unit)
  • Satellite Data Speed: Download up to 60 kbps, Upload up to 15 kbps (GmPRS)
  • Storage Temperature: -20°C to +70°C
  • App Languages: English, Arabic, Bahasa Indonesia, Chinese (simplified), French, German, Italian, Japanese, korean, Portuguese, Russian, Spanish
  • Main Satellite Unit
  • Adaptor
  • Battery
  • USB Data Cable
  • Universal Travel Charger
  • User Manual

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Thuraya SatSleeve+ | Satellite Phone (Thuraya) - Limited Stock

Thuraya SatSleeve+ | Satellite Phone (Thuraya) - Limited Stock

    In stock


    IMPORTANT: Pivotel is recalling the AC Adaptor that was supplied with and used to charge the Thuraya SatSleeve prior to the 1st of October 2021. Click here for more information.

    Plan Name

    Thuraya Casual

    Thuraya 30

    Thuraya 49

    Thuraya 79

    Monthly Access Fee





    Monthly Included Value





    Outgoing Call Cost (Per Minute)





    Once-off Connection Fee





    Minimum Term

    1 Month
    (Min cost over term is $51.50)

    12 Months
    (Min cost over term is $360)

    6 Months
    (Min cost over term is $294)

    6 Months
    (Min cost over term is $474)

    Service Suspension Per Month

    (No limit of days in any 12-month period)

    (Maximum of 180 days in any 12-month period)

    (Maximum of 180 days in any 12-month period)


    Standard Costs

    Unit Pricing Data

    Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:





    Cost of a Standard SMS before any discounts to standard national mobile numbers:





    Cost of 1MB of Data before any discounts:





    Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

    0 Calls

    10 Calls

    101 Calls

    202 Calls

    Download the Critical Information Summary for Thuraya Call Plans

    Note: No minimum term on the Pivotel Thuraya 30 Plan only if you choose to pay a $50.00 connection fee. Minimum cost will be one month’s access fee + $50.00 connection fee.

    Download Brochure

    Pivotel Customer Care (1300 882 448)


    Emergency Calls 000/112


    Calls to 1800 Numbers

    Charged at applicable satellite rates

    Calls to 13/1300 Numbers

    Charged at applicable satellite rates

    Voicemail - diversion to voicemail - calls to voicemail retrieval - SMS notification service

    FREE Charged at applicable satellite rates FREE

    Call Forwarding (within Australia)

    Charged at applicable satellite rates

    Calls to Other Pivotel Satellite Phones

    Charged at applicable satellite rates

    International Calls to Standard or Fixed Mobile Services

    Click here to view the International Call charges

    Pivotel Satellite Thuraya plans use the Thuraya mobile satellite network. Satellite reception limitations and some exclusion zones apply. Visit for a coverage map. Data is billed in 10kB increments. All calls are charged in 1 minute increments unless otherwise stated. Prices are stated in AUD inclusive of GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. Pivotel may apply call barring where fraudulent use is suspected, or for credit control purposes. You may choose to waive the minimum term on the Pivotel Thuraya 30 plan only by paying a $50 contract waiver fee at the time the service is connected. Please refer to the table above for the minimum term and minimum cost for each plan. The provision of the service will continue after conclusion of the minimum term of the contract unless you request, in writing, cancellation of the service. A $35 connection fee applies to the Pivotel Thuraya Casual plan. You can suspend your service on the Thuraya Casual plan for $7.50 per month. There is no limit to the suspension period on the Thuraya Casual plan in any 12-month period. Suspension is also available on the Thuraya 30 and Thuraya 49 plans for $10 per month. Services on these plans can be suspended for a maximum of 180 days in any 12-month period. Service suspension is only allowed up to 3 times in that 12-month period. Services that are suspended during a contracted period will have the contracted end date extended by the period the service is suspended. Actual charges may vary on your statement as charges are rounded to the nearest cent before GST is included. A compatible Thuraya device is required to access the Pivotel Thuraya service (see handset pricing). You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. You may elect to receive a paper bill by post for an additional fee. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. An itemised bill listing all of your service usage events is available on request. Itemised billed and unbilled service usage is available in the secure Selfcare website at Pivotel plans are available to credit approved customers only.

    Why Pivotel?

    *Service suspension available on selected plans only. Terms and conditions apply.


    Standard Australian ‘04’ mobile numbers

    Easier to use and more affordable to call


    Callers to you pay standard mobile rates

    Calls are often FREE from unlimited phone plans


    One network - multiple satellite technologies

    More choices for a solution that meets your needs



    Seasonal service suspension

    Suspend your service when you’re not using it*


    Progressive usage alerts

    Control your costs with email and SMS notifications



    Locally based Customer Support

    One-call customer service on all Pivotel services



    Thuraya Coverage

    The Thuraya satellite network provides cost-effective voice and data connectivity across Australia.

    The Thuraya satellite network connects users in over 160 countries using its powerful geostationary (GEO) satellites when they travel outside of mobile coverage.



    External Antenna

    Ideal for demanding environments where
    enhanced satellite reception is required.


    Vehicular Antenna

    The external antenna provides improved
    satellite connectivity for use in vehicles.


    Marine Antenna

    The external antenna provides improved
    satellite connectivity for use on vessels.


    Spare Battery

    Keep a spare battery on hand to ensure
    your satellite device is always ready to use.


    Car Charger

    Charge your satellite device using your
    standard 12V-24V car cigarette lighter socket.


    Travel Charger

    Exchangeable plugs to enable charging of
    your satellite device in most parts of the world.


    Protective Hardcase

    A protective hardcase that is ideal for safely
    storing your satellite device and accessories.


    Hands-free Headset

    An earpiece designed to plug into your
    satellite device for ease of use.

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