Billing
- Understanding Your Bill Click here to view a sample bill with explainations on key sections of the document.
- Understanding Satellite Data Before you enable satellite data on your device, it is important that you understand how mobile satellite data works. The information below explains more about mobile satellite data. This is only intended as a guide for how much data you might use, and the approximate amounts involved with ...
- Understanding Mobile Data This support article will give you key information about managing data usage on your plan. It will also provide tips to help you avoid going over your data allowance. How much data will you need?As an estimate, here’s a guide describing how much data you’ll need each month for various ...
- Spend Alerts Spend Alerts In order to assist you to manage your bill cycle spend, Pivotel has introduced spend alerts. If we hold a valid email address for your account, we will send a spend alert by email and a spend alert by SMS. if we do not hold a valid email address for your account, the spend alert ...
- Paying Your Bill If you are registered for GST, the bill is a tax invoice that can also be used for business purposes. You need to arrange to pay your bill by the due date or set up a direct debit payment. You can use any of the following payment methods to pay your Pivotel bill: ...
- Miscellaneous Charges View Pivotel's miscellaneous charges below. If you would like to discuss these further, please contact Pivotel Customer Care. Terms and Conditions: All prices quoted include GST unless otherwise indicated. Applicable to Pivotel services. All prices are subject to change. This information is ...
- Financial Hardship Pivotel is committed to assisting customers facing Financial Hardship to maintain access to telecommunications services. This policy is intended to help those in a situation of Financial Hardship who are willing to pay their bill, but unable to do so within the prescribed time. We offer our ...