Resources

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  1. Forms, Downloads & User Manuals
  2. Terms, Conditions & Policies
  3. Privacy Policy (including Credit Reporting) Our Privacy Commitment We are committed to protecting the privacy of your personal information. What information do we collect? We may collect the following types of personal information: Your name, date of birth, gender and contact details (which may include home address, billing address, ...
  4. Consumer Complaint Handling Policy Pivotel is committed to resolving all Consumer Complaints about our services to your satisfaction quickly and effectively. What is a Consumer Complaint? A Consumer Complaint is any expression of dissatisfaction made to us about our products or services, or the way we have managed a complaint, ...
  5. Terms of Application You agree that this is an application by you to Pivotel Satellite Pty Limited ABN 81 099 917 398 (‘Pivotel’) for connection to and the supply of telecommunications services (the ‘Pivotel Service’). You acknowledge that Pivotel may decline your application without providing you a reason. ...
  6. Translation or Interpretation Service Do you require translation or interpretation services? Pivotel recommends you utlise the Australian Government's Translating and Interpreting Service. The Australian Government's Translating and Interpreting Service is an interpreting service for people who do not speak English. The service ...
  7. Price Lists
  8. Whitepaper - How To Keep Workers Safe Download the Remote & Isolated Worker Safety whitepaper here.
  9. Direct Debit Service Agreement The following is the Direct Debit Service Agreement with Pivotel Satellite Pty Ltd ABN: 81 099 917 398. The agreement explains what your obligations are when undertaking a Direct Debit arrangement with Pivotel. It also details what our obligations are to you as your Direct Debit Provider. We ...
  10. Pivotel Test Call Service Pivotel provides a FREE Test Call Service that allows you to ensure your phone is connected and operating as it should be before you head outside of mobile phone coverage. To use the Pivotel FREE Test Call Service, simply dial 0406 32TEST (0406 328378) (AU) or +61 406 32TEST (+61 406 328378) ...

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