FAQs

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  1. Pivotel SIM Card Replacement Program | FAQs Pivotel is introducing a new satellite phone service SIM card and will be ceasing support for previous-generation SIM cards. Pivotel is undertaking a SIM Card Replacement Program that requires the majority of our Australian and New Zealand users with Iridium, Inmarsat and Thuraya satellite ...
  2. Thuraya Australia Network Closure | FAQs Pivotel Thuraya Services in Australia were delivered using the Thuraya 3 (T3) Satellite. Thuraya has advised they have suffered a sustained Force Majeure Event which prevents services being delivered in the T3 coverage area which includes Australia. Services are no longer available and are ...

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